How to disable Sync in SharePoint Online

The Sync feature allows users to download a copy of a document library, and access the file offline. This feature is ON by default, and to turn it off, follow the steps below:

Note: you will need to be a Site Collection administrator to do this.

  1. Go to Site Settings
  2. Find Search and offline availability under heading Search
  3. One the Search and offline availability page, select No against Offline Client Availability.
  4. Press OK.

The Sync icon is disabled in all of the libraries in this site collection.

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